A Brief Company History

Complete Appliance Protection, Inc.© was founded in 1998 in the state of Kansas. For the first few years of life, CPTM was run as a small-scale, family operation. As the company grew, larger space was in order. In 2011 CPTM moved it's primary office to Liberty, Missouri and opened a location in Toronto, Ontario.

The company still operates out of the Liberty and Toronto offices and is going on it's 20th year in the business. Remaining family-run, the company's principals attribute their success to an unwavering commitment to treating the customer right and delivering exactly what is promised:

  • No deductible
  • 24x7 live customer service, no IVR to navigate
  • Published pricing
  • All parts inside appliance are covered
  • No exclusions for unknown pre-existing conditions, rust, or lack of maintenance
  • You may use any licensed service company