About Us

Our History

Complete Appliance Protection, Inc was founded in 1998 in Topeka, KS by a man with a simple vision: give homeowners confidence and peace of mind in protecting their largest investments by providing a level of service that is impossible to find elsewhere.

Since that time, CP™ has expanded into 48 states and 11 provinces in Canada. While CP™ has grown significantly, we remain a family-owned and operated company that is committed to delivering exactly what we promise. It's simple; we treat our customers the way we would want to be treated.

What Makes CP™ the Best

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No Deductible

CP™ is totally unique because we don't charge a deductible or service call fee. We pay 100% of approved repair costs; parts, labor, and service call fee.

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No-Nonsense Coverage

Our Terms and Conditions are one page, front and back (plus state-specific addendums). We keep our terms short by eliminating the exclusions and "gotchas."

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Live Customer Service

Get a live representative in 3-4 rings. No automated menu to navigate here. Personal connection is at the heart of our customer commitment.

A Better Approach

 

 

WHAT SETS CP™ ABOVE THE REST

All Parts Protected

With a CP™ home warranty plan you have protection for all parts within the sheetmetal skin of your appliance.

Preventive Maintenance Included

Most of the CP™ protection plans include FREE preventive maintenance on your heating and cooling system.

No Commitment

CP™ offers month-to-month plans so you can cancel at any time and there's no obligation to pay for a full year upfront.

Choose Your Repair Tech

CP™ allows you to choose your own repair company, rather than being forced to select from our network and wait on their availability.

Want to know more?

"Representative was extremely helpful and friendly!"

"Outstanding service as usual, even the repair guy was impressed!"

"Always a pleasure when talking to representatives, they understand the needs of the customer!"

"The best home protection company I've ever dealt with!"

"You guys are the best!! I recommend y'all to everyone that I know!"

Contact Us:

Email:
General Inquiries: info@completehomewarranty.com
Claims Submission: claims@completehomewarranty.com

Fax:
816.792.2009

Hours (CST):
Weekdays 7AM-9PM
Weekends 8AM-4PM

Mail:

United States:
Complete Appliance Protection Inc.
1532 NE 96th St. Suite A
Liberty, MO 64068

Canada:
Complete Appliance Protection Inc.
1801 - 1 Yonge St.
Toronto, ON M5E 1W7

 

Holiday Hours:
Thanksgiving 8AM-4PM
Christmas Eve 8AM-4PM
Christmas Day CLOSED