Want to know how satisfied our customers are? Check out our customers' testimonials on top review sites such as Google, Angie's List, Home Warranty Reviews, and Trust Pilot!

Google Reviews

Jackie Sweet
Jackie Sweet
03:10 03 Jul 19
Takes the fear form home ownership. ♡ it
Aby Jacob
Aby Jacob
15:31 23 Dec 17
I have Complete Appliance Protection for my primary residence and my rental properties. The company has been great to... deal with on repairs and replacements. I haven't had any issues with them since I started with them 3 years ago! Greatest thing is I can do the work with either their recommended specialist or with folks I trust and as long as the technician calls for approval things are covered. This company is very reasonable and I highly encourage anyone to consider Complete Appliance Protection!read more
Anita Williams
Anita Williams
15:52 06 Dec 16
I have always had a great experience with CAP really nice people to work with I have been with this company for some... years. I almost wanted to stop the payment but I'm glad I didn't because I would have been out of A lot of money. Especially for a boiler. Thank you CAP for being so kind. By the way I wasn't out of any service fee when the tech came this company is not out to beat you out of your money.read more
Luanne Foster
Luanne Foster
16:51 11 Oct 16
I love working with this company! They are quick in connecting me with reliable repair companies and are prompt in... their reimbursement. As a new home owner I am grateful to know Complete Appliance Protection will be there to help me when something in my home needs to be repaired.read more
Mrs Albert
Mrs Albert
19:24 14 Mar 16
This is one of the best warranty companies I have ever done work for ! They are professional and fair! I have done... work for about 10 companies! I recommend this co to all my customers. HANDS DOWN 5 STAR COread more
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More Reviews

Excellent service

I've been with CAP for 10 years now and do not have One regret.I had my kitchen faucet replaced today.After talking to CAP and then my plumber talking to them they gave instant approval.zero dollars out of pocket. And its always been that way when I need them which usually might be couple times a year. Highly recomend !
- Thomas Kreh

AC repairs done right

I had a great experience with CP when our AC went out. They recommended a company near and they responded fast. Everything went smoothly.
- Janet

Excellent service!

The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for...
- Daron

Responsive and reliable

I've been with CAP for more than 5 years. The company has been responsive and reliable.
- Jack

life savers

I love this company so much! They have helped me tremendously on so many occasions. Literally, they have saved my life financially multiple times. I have been with them for 9 years now and never had a difficult time dealing with them. The staff is so friendly, very helpful, easy going, and always honest. I recommend them to everyone I can!!
- krista lloyd

Highly Recommended

Great service! Found a contractor quick and easy for me.
- Sharrice

Excellent Company to Choose!!

Excellent customer service, quick approvals & fast reimbursement checks. I also love that I can choose my own company for repairs. Definitely with 5 stars.
- Heather

It could not have gone any easier

They were kind, they were efficient, they were prompt. They walked us through the whole process. They made it as uncomplicated as possible and payment was received in a most timely manner. We are quite pleased and would recommend them to others, as we have!
- Roseanne

Peace of Mind

Protection from high repairs. Excellent Services....Always.
- John Q

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What makes us better than the rest?

Complete Appliance Protection, Inc.© was founded in 1998 in the state of Kansas. For the first few years of life, CPTM was run as a small-scale, family operation. As the company grew, larger space was in order. In 2011 CPTM moved its primary office to Liberty, Missouri and opened a location in Toronto, Ontario. The company still operates out of the Liberty and Toronto offices. Remaining family-run, the company's principals attribute their success to an unwavering commitment to treating the customer right and delivering exactly what is promised:

  • No deductible
  • Published pricing
  • All parts inside appliance are covered
  • No exclusions for unknown pre-existing conditions, rust, or lack of maintenance
  • You may use any licensed service company

For more detailed information about what is covered, and not covered, under our home warranty plans, please review our Terms and Conditions, or call us at 1-800-978-2022.  Don’t be surprised when you read our Terms and Conditions, it is only one page, front and back.