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About Us

A Better Philosophy on How to Treat Customers

1

Flexible and Accountable, Always

CP™ offers month-to-month contract options – something you’ll rarely find from our competitors. Why? Quite simply, because it means we succeed or fail based on your satisfaction – you can cancel any time if our level of service is anything less than exceptional.

2

No-Nonsense Coverage

Our terms and conditions are one page, front and back, in 12 pt. font (plus state specific addendums). It shouldn’t take a lawyer to decipher when you’re covered. We saved space by omitting the exclusions, excuses and “gotchas” other companies use to get out of covering you.

customer service representative

24/7 Service

Get a live representative in 3-4 Rings. No automated phone menus here. We believe personal connection is at the heart of our customer commitment. Many customers have told us they’re pleasantly surprised to get a live person after hours when they only expected voicemail.

What Makes Us the Best?

Complete Appliance Protection, Inc.© was founded in 1998 with a simple vision; to give homeowners the confidence that their largest investments are protected, and to reinforce that confidence at every interaction by being there when they need us the most.

While the company has grown, we remain a committed, family-owned company that brings a level of service that is impossible to find elsewhere.

No Deductible
%
We pay 100% of approved repair costs;service call; parts & labor
Customer Service
%
A+ rating with the BBB and Angie's List Super Service Awards
Flexibility
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You may use your own servicer. We want you to trust your technician

"Representative was extremely helpful and friendly!"

"Outstanding service as usual, even the repair guy was impressed!"

"Always a pleasure when talking to representatives, they understand the needs of the customer!"

"The best home protection company I've ever dealt with!"

"You guys are the best!! I recommend y'all to everyone that I know!"

Contact Us:

Email:
General Inquiries: info@completehomewarranty.com
Claims Submission: claims@completehomewarranty.com

Phone:
1.800.978.2022
1.816.792.4600

Fax:
1.816.792.2009

Mail:

United States:
Complete Appliance Protection Inc.
1532 NE 96th St. Suite A
Liberty, MO 64068

Canada:
Complete Appliance Protection Inc.
1801 - 1 Yonge St.
Toronto, ON M5E 1W7

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